Terms & Conditions
Tour times are approximate and may vary depending on weather conditions and other unforeseen events. Prices, aircraft model and tour itineraries are subject to change without notice. Tours require a minimum number of passengers to operate. Sundance reserves the right to upgrade passengers onto alternative aircraft and tours for operational reasons. Adult passengers (18 and older) are required to provide government-issued identification and children under the age of 2 are required to have proof of age (passport or birth certificate).
Guests weighing over 275 pounds (A-Star) or 300 pounds (EC-130) may be charged an additional comfort seat. All passengers will be required to have their body weights verified during our check-in procedure. While we do make every reasonable attempt to seat passengers from the same reservation together, for safety reasons and due to the weight sensitivity of our aircraft, passengers who exceed the maximum or do not meet the necessary weight and balance of an aircraft, or passengers who do not disclose accurate weights, may be flown separately from their party on a different aircraft. For safety reasons, FAA regulations require Sundance Helicopters to refuse aircraft boarding for passengers who appear to be intoxicated or under the influence of drugs or alcohol; these guests will not be eligible for a refund.
A 24-hour cancellation notice is required for most tours unless specified for any of the specialty tours; no-shows at the time of departure will be charged in full and will not receive a refund. Reservations for groups of 12 or more and weddings require a minimum of 30 days cancellation notice in order to receive a refund, minus any costs incurred to date for the event. Custom charters cancelled less than 48 hours prior to event will receive a 50% refund.
Please call 1-702-736-1099 or 1-800-653-1881 at least 24 hours before your tour to reconfirm your tour details and pickup location.
DISCLAIMER OF LIABILITY FOR THIRD PARTY SERVICES. As part of its services to the you, Sundance Helicopters may provide access and/or tickets to third party services and content (“Third Party Services”). SUNDANCE HELICOPTERS DISCLAIMS ANY AND ALL LIABILITY, INCLUDING ANY EXPRESS OR IMPLIED WARRANTIES, WHETHER ORAL OR WRITTEN, FOR SUCH THIRD PARTY SERVICES. THE CUSTOMER ACKNOWLEDGES THAT NO REPRESENTATION HAS BEEN MADE BY SUNDANCE HELICOPTERS AS TO THE FITNESS OF THE THIRD PARTY SERVICES FOR THE CUSTOMERS INTENDED PURPOSE.
