Safety is our #1 value at Sundance Helicopters. Everything we do, whether aviation or non-aviation, will be filtered through our safety standard. We are committed to developing, implementing, and improving strategies, management systems and processes to ensure that all of our activities uphold the highest level of safety and meet or exceed national and international standards.

— Jim Greiner, President of Sundance Helicopters

The only thing you have to worry about is getting a perfect snapshot.

Satellite tracking

We have the ability to constantly monitor and pinpoint the location of our helicopters 24/7 through its dedicated aircraft satellite tracking system.

aircraft maintenance quality assurance

Going well beyond any FAA requirement for our type of operation, we have implemented a formal Maintenance Quality Assurance program. The function of this dedicated QA program is to ensure that all critical aircraft maintenance tasks are thoroughly checked, double-checked, and properly documented.

training, testing & monitoring

We put our pilots and maintenance technicians through extensive education and training that goes well beyond FAA requirements. The quality of training is verified through rigorous testing, and followed up with performance monitoring systems.


FAA Diamond Award for Excellence Recipient

FAA Diamond Award for Excellence Recipient

Sundance Helicopters’ maintenance team received the Federal Aviation Administration’s (FAA) “Diamond Award” of excellence for participating in the William (Bill) O’Brien Aviation Maintenance Technician Awards Program. The program encourages employers to participate in continuous-learning training programs in aviation maintenance, regulations and FAA regulations and awards are given to a select few corporations that have reached the highest level of program criteria.

T.O.P.S. Member

T.O.P.S. Member

We have been a member of Tour Operators Program of Safety (T.O.P.S.) for more than 10 years. T.O.P.S. members place safety above all else as their number one priority and carry the mission of making helicopter sightseeing tours among the safest type of flying today.

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IS-BAO Certification

We are currently engaged in the highly regarded International Standards for Business Operations (IS-BAO) certification process. IS-BAO has long been the global gold standard for international fixed-wing business aviation operations. The IS-BAO organization has recently developed stringent standards specifically designed to bring helicopter operations to the same level of sophistication, and is deeply rooted in the Safety Management System philosophy.

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DOD Approved

For more than 20 years, Sundance Helicopters has been an approved U.S. Department of Defense (DOD) service provider. As a prerequisite to doing business in support of the United States military, the DOD Commercial Airlift Review Board rigorously examines, and continuously monitors flight operations, maintenance, quality assurance, and safety. In each instance, Sundance Helicopters has successfully demonstrated its ability to conduct safe and reliable operations.

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Air Methods Member

As part of Air Methods® Corporation, the global leader in air medical transportation, we share their commitment to safety. Air Methods Air Medical Services Division is the largest provider of air medical transport services for hospitals, including Flight For Life, and one of the largest community-based providers of air medical services.

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SMS

We were among the first in the industry to adopt the new global standard in aviation safety with a helicopter specific Safety Management System.


IMPORTANT SAFETY Q&As

At Sundance, our purpose is to enrich lives through awe-inspiring experiences.

We achieve our purpose through three core values:

  1. Safety and Security
  2. Personalized Customer Experience
  3. Having the Best Team

Q: Is it safe to fly in a helicopter?

A: Yes! Flying is one of the safest forms of travel. At Sundance, safety is our number one core value and highest priority. We are always in pursuit of higher levels of aviation safety. In addition, our maintenance technicians and pilots go through extensive education and safety training that far exceed FAA requirements.

Remember that your Sundance helicopter tour pilot will be a highly-trained professional with many hours of experience flying helicopters in a variety of weather conditions. He or she will have flown your route many times.

Q: What sort of safety measures do you have to ensure customer safety?

A: Sundance has been the leader in the implementation of industry-wide safety standards. We require our pilots and maintenance technicians to go through extensive education and training that goes beyond FAA requirements. We also have a full-time Director of Safety to maintain and improve our safety standards.

  • As part of our constant efforts to improve safety, we participate in the Tour Operators Program of Safety (TOPS), the requirements of which exceed those of the FAA.
  • We also participate in IS-BAO, the International Standards in Business Aircraft Operations, which requires higher levels of safety standards from its members
  • We have earned the FAA Diamond Award for excellence in aircraft maintenance training
  • Sundance operates a strong Safety Management System (SMS) under the FAA’s voluntary program. While this is not a requirement, this shows our commitment to the highest levels of safety and risk management.
  • All of our employees undergo continual training to maintain our high standards.

Q: I’m a nervous flyer, what can I do to prepare for my adventure?

A: We understand your concerns. Please remember that our tours are purposely not thrill rides - there are no abrupt maneuvers and we follow a carefully planned flight path.

In addition, we require our pilots and maintenance technicians to go through extensive education and training that goes beyond FAA requirements. We also have a full time Director of Safety to maintain and improve our safety standards.

Make sure you pay close attention to the safety briefing and follow all instructions given by your pilot.

Lastly -- sit back, relax, and enjoy the awe-inspiring experience!

Q: What kind of aircraft do you fly?

A: Sundance utilizes the most widely-flown tour helicopters in the industry. Our aircraft incorporate all the latest in cutting-edge technologies, materials, systems and avionics, and offer incomparable passenger comfort and fantastic sweeping views.

The Airbus EC130T2 boasts an extra-wide cabin with wrap around windows and stadium seating that delivers panoramic views for the pilot and 6 to 7 passenger seats. Every seat offers greater personal space, first-class individual seats, and expansive glass for exceptional visibility. This is the world's newest and most expensive model of touring helicopter, and the first specifically designed for air tours. It has a maximum gross weight of 5,512 lbs. and is just under 42 ft. in length. The uniquely-designed high skid landing gear provides a softer landing and more than enough ground clearance for setting down in the bottom of the Grand Canyon.

The Airbus AS350 carries up to 6 passengers plus your pilot. The wide cabin and abundance of windows provide panoramic views to ensure optimum visibility for both passengers and crew. The AS350 is the most utilized tour helicopter in the world. It has a maximum gross weight of 4,961 lbs. and is 42.5 ft. long. The high skid landing gear provides plenty of clearance for landing comfortably and safely in the bottom of the Grand Canyon.

Q: How much experience do your pilots have?

A: Sundance has the finest pilots in the industry, and we hire and train to the highest standard. The majority of our pilots have flight instruction background and several have military background. All of our pilots undergo regular recurrent training under an FAA approved program. The average pilot at Sundance has over 3,900 hours of flight experience.

For additional safety questions, please email safety@sundancehelicopters.com.