Privacy Policy

Last modified: April 11, 2019

Sundance Helicopter, Inc. (“Sundance,” “we,” “us”) respects your privacy. This Privacy Policy describes the types of personal information that we may collect from you when you visit sundancehelicopters.com (the “Website”), how we use the information we collect, with whom we share it, how we protect it, and the choices we offer you regarding our collection of such information.

This Privacy Policy applies only to information collected through our Website and in email and other electronic messages between you and our Website. It does not apply to information collected by us offline or through any other means, or any third party, including through any application or content (including advertising) that may link to or be accessible from our Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

What information do we collect?

We collect several types of information from and about users of our Website when you make a reservation, place an order, fill out a form, or communicate with us through the Website, including:

  • your name, home address, local address, e-mail address, telephone number, weight, or other contact information;
  • payment information that you provide to purchase our services, including credit card information; and
  • information about your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

  • Directly from you when you provide it to us;
  • Automatically as you navigate through the Website (Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies).
  • From third parties, for example, travel booking agencies and our business partners. We collect information from you when you make a reservation, place an order, fill out a form, or communicate with us through the Website.

We may also receive certain personal information from our affiliates and service providers.

Do we use cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow). They enable the website’s or service provider’s systems to recognize your browser and capture and remember certain information. The types of information that we may collect through the use of cookies includes the date, times, and duration of the use of the Website; information regarding actions taken while using the services (e.g., page views and website navigation patterns); and information about the types of devices used to access the Website. To the extent that this information contains, or is paired with, your personal information, we will treat it in accordance with this Privacy Policy.

Additionally, we use third-party analytics tools (such as Google Analytics) to collect information about the Website and user traffic.

For more information regarding your choices concerning cookies and automatic data collection, please see the “Your Choices” section, below.For more information regarding your choices concerning cookies and automatic data collection, please see the “Your Choices” section, below.For more information regarding your choices concerning cookies and automatic data collection, please see the “Your Choices” section, below.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve our Website and our offerings
    We continually strive to improve our Website and our offerings based on the information and feedback we receive from you.
  • To provide, and improve, our customer service
    Your information is necessary to respond to your customer service requests and support needs.
  • To communicate with service providers to facilitate your desired services
  • To provide you an opportunity to purchase personalized merchandise in connection with our services
  • To send periodic emails
    The email address you provide for order processing may be used to send you information and updates pertaining to your order in addition to updates regarding company news and related product or service information, etc.
  • To process transactions and orders
  • To administer a contest, promotion, survey or other Website feature
  • To analyze trends and statistics regarding purchases of our products and services and transactions conducted using the Website
  • To enforce or apply our agreements, including, as applicable, our Tour Terms & Conditions and Terms of Use
  • Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users
  • To comply with applicable legal requirements

We also may use the personal information we obtain about you in other ways for which we provide specific notice at the time of collection.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Transport Layer Security (TLS) technology and then encrypted into our payment gateway provider’s database. Such information will only to be accessible by those who are authorized with special access rights to such systems and required to keep the information confidential.

After any transaction, your sensitive financial information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we disclose any information to outside parties?

We may disclose personal information that we collect from you or that you provide to us as described in this Privacy Policy:

  • To contractors, service providers, and other third parties we use to support our business and provide our services or that may be otherwise necessary to provide the services or products that you have purchased
    For example, we may need to share your information to setup transportation to or from a tour, book additional parts of a package tour with another vendor, order, purchase, or schedule photographs for your tour or an event, etc
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request
  • To enforce or apply our agreements, including, as applicable, our Tour Terms & Conditions and Terms of Use.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Sundance, users of the Website, or others
  • With your consent

We also reserve the right to transfer your personal information to a buyer or other transferee in the event of a merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our assets. Should such a sale, merger, or transfer occur, we will use reasonable efforts to direct the transferee to use your personal information in a manner that is consistent with our Privacy Policy.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our Website. These third-party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites, and we encourage you to review their privacy policies and practices before sharing your personal information with them. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these websites.

How We Respond to Do Not Track Signals

Your web browser may let you choose your preference as to whether you want to allow the collection of information about your online activities over time and across different websites or online services. At this time, the Website does not respond to the preferences you may have set in your web browser regarding such collection of your information, and the Website may continue to collect information in the manner described in this Privacy Policy.

California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Services who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@sundancehelicopters.com.

Children Under the Age of 13

The Website is not directed to, and Sundance does not knowingly collect or solicit personal information from, children under the age of 13. If you are under the age of 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any reservations through the Website, or provide any information about yourself to us. If we learn we have collected or received personal information from a child under the age of 13, we will delete that information. If you believe we might have any information from or about a child under the age of 13, please contact us at privacy@sundancehelicopters.com.

Your Choices

You have the following rights and choices about the personal information we collect from you and how we communicate with you:

  • Marketing

    If you do not want us to use your contact information to promote our products or services, you can opt out at any time by sending us an email stating your request to privacy@sundancehelicopters.com. If you have received a promotional email from us, you can also opt out of receiving future promotional emails from us by following the unsubscribe instructions contained in such email.

  • Access

    You have the right to request a copy of any information that we hold about you. If you would like a copy of this information, please contact us using one of the methods set forth below. We may request proof of your identity before sharing such information with you. You may ask us to transfer your personal information in certain circumstances. If you would like any other information regarding this right, please contact us.

  • Correction

    If you discover that the personal information we hold about you is incorrect or out of date, you may ask us to correct that information.

  • Deletion

    You may ask us to delete or cease processing the personal information we hold about you in certain circumstances. It may not be possible for us to delete or cease processing all the personal information we hold about you, for example, for certain recordkeeping purposes or as required by law.

  • Managing consent

    Where we process your personal information on the basis that you have consented to such processing, you have the right to withdraw your consent at any time by contacting us.

  • Web Analytics

    You may opt out of the aggregation and analysis of data collected about you on our website by Google Analytics by installing the browser plugin available here: https://tools.google.com/dlpage/gaoptout.

  • Cookies

    Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of the features of the Website.

Please note that the rights described above are not absolute, and that your request cannot always be met entirely. For example, sometimes we cannot delete or restrict the processing of your information as we may have legal obligations or contractual obligations to keep certain information.

Changes to our Privacy Policy

Sundance reserves the right to update or change this Privacy Policy at any time. If we make a material change to our Privacy Policy, we will provide notice to you on our Website that our privacy practices have changed and will provide a link to the new policy. The date this Privacy Policy was last revised is at the top of this page. We encourage you to review this Privacy Policy periodically to check for any updates or changes.

Data Transfers

Sundance is based in the State of Nevada in the United States. When we obtain information about you, we may transfer, process, and store such information outside of the country in which you reside, including in the United States. By sharing your personal information with us through the Website, you consent to the transfer to and processing and storage of your information in countries outside of your country of residence, which may have different data protection laws than those in the country where you reside.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.sundancehelicopters.com

5596 Haven St

Las Vegas, Nevada 89119

USA


reservations@sundancehelicopters.com

702-736-0606